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Get Informed

We strive for transparency and honesty in all of our customer relationships, and we seek to provide that through our FAQ section. We know how often questions can come up in this industry, and we’re ready to answer all of them. If there’s something we missed please reach out and one of our team members will be happy to help.

Do you accept returns?

Due to skincare being a personal use product, returns are not accepted. Products damaged by third party will be replaced.

What’s the minimum order amount?

Free shipping is offered with a minimum order of $50.00

Which countries do you ship to?

Shipping is currently provided to the United States including Alaska, Hawaii and Canada.

Are your products Phthalate-free?

Yes, all fragrances used in our products are phthalate-fee.

Are your products nut-free

All soaps are created in the same facility where nuts or nut products are used. I can't guarantee a nut free environment.

Do your colorants 'bleed"?

The colorants used are non-staining but that doesn't mean you won't necessarily see some color when using the products.

Does your soap contain lye/caustic soda?

Short answer No.

Technical answer, soap is created by mixing a caustic soda (lye) with oils and butters. The process of mixing these ingredients cause the chemical reaction called "saponification". Once complete, the finished product contains no lye.

Where do you obtain your palm oil.

Our palm oil is purchased from suppliers who guarantee their palm oil is responsibly sourced 

Are your soaps Organic?

Though all our products are created using high quality oils, butters and additives from around the world and sourced from premium supplies most of our products use fragrance oil (FO) and essential oil (EO) and FO & EO BLENDS, micas and titanium dioxide.

Are your products vegan?

Some but not all soaps contain animal product such as milk, butter or lard.

Do you offer military or senior discounts?

Yes, as a thank you for your service to our country. All service men and women are offered a 10% discount.

Do you make special orders.

All special orders will be considered. Product availability and source will be advised.

How long will a bar of soap last?

Average about two to four weeks. To help a bar last the longest place in a dish that allows air to circulate around the bar and keeps it from sitting in water.

How to handle allergies and sensitivities to our products.

If you find you are reacting to a product, stop use immediately. 

Review each product carefully for any known triggers to your allergies or sensitivities.

Purchase only non-scented items.

Purchase a sample pack to see if you can use our products.

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